The mortgage broker sector in Switzerland has experienced a remarkable surge in the decade which has been fuelled by the dominance of big broker platforms and smaller regional structures. Our analysis predicts that both segments will continue to expand in the next five years.
However, the current business process for handling broker businesses is unstructured and time-consuming, leading to low conversion rates and high acquisition costs for lenders. If the broker market share increases, lenders must further structure and standardize their processes and digital technologies in order to remain efficient and competitive.
This report explores how lenders can make the most out of the opportunities of partnering with brokers.