--- title: What are the Mortgage Trends for 2023? - Oper Blog description: "During these last days of the year, we often ask: What are the mortgage trends you predict for 2023?Yes, our European clients anticipate a decrease in volume between 20% and 50%. The range mainly depends on, first, inflation -and subsequent raising interest rates- and second, on customer sentiment. Customer sentiment is largely dependent on how close a European country is to the current war in Ukraine." image: https://www.opercredits.com/hubfs/Imported_Blog_Media/65300f970733cf5f9aae6833_image-_15_-min-_1_-_1_-(2).webp --- [Skip to the main content.](https://www.opercredits.com/blog/mortgage-trends-2023#main-content) [From 3 Days to 3 Minutes: How banks integrate AI into existing credit processes → Download new whitepaper](https://www.opercredits.com/whitepaper-from-3-days-to-3-minutes-ai-in-credit-processes?hsLang=en) [![Oper Credits logo blue](https://www.opercredits.com/hs-fs/hubfs/20260714_Oper%20Credits%20logo%20blue%20transparent.png?width=588&height=164&name=20260714_Oper%20Credits%20logo%20blue%20transparent.png "Oper Credits logo blue")](https://opercredits.com?hsLang=en) [![Oper Credits logo blue](https://www.opercredits.com/hs-fs/hubfs/20260714_Oper%20Credits%20logo%20blue%20transparent.png?width=588&height=164&name=20260714_Oper%20Credits%20logo%20blue%20transparent.png "Oper Credits logo blue")](https://opercredits.com?hsLang=en) - Products - [Herman](https://www.opercredits.com/herman-ai) - [Origination Platform](https://www.opercredits.com/origination-platform) - [Use Cases](https://www.opercredits.com/use-cases) - [Customers](https://www.opercredits.com/case-studies) - [Compliance](https://www.opercredits.com/compliance) - Resources - [Blog](https://www.opercredits.com/blog) - [Reports](https://www.opercredits.com/reports) - [Webinars](https://www.opercredits.com/webinars) - Company - [About](https://www.opercredits.com/about-us) - [Careers](https://www.opercredits.com/careers) - [Partners](https://www.opercredits.com/partners) - [Contact](https://www.opercredits.com/contact) [Book a demo](https://www.opercredits.com/contact?hsLang=en) Toggle Menu Toggle Menu [Book a demo](https://www.opercredits.com/contact?hsLang=en) - Products - [Herman](https://www.opercredits.com/herman-ai) - [Origination Platform](https://www.opercredits.com/origination-platform) - [Use Cases](https://www.opercredits.com/use-cases) - [Customers](https://www.opercredits.com/case-studies) - [Compliance](https://www.opercredits.com/compliance) - Resources - [Blog](https://www.opercredits.com/blog) - [Reports](https://www.opercredits.com/reports) - [Webinars](https://www.opercredits.com/webinars) - Company - [About](https://www.opercredits.com/about-us) - [Careers](https://www.opercredits.com/careers) - [Partners](https://www.opercredits.com/partners) - [Contact](https://www.opercredits.com/contact) 2 min read # Mortgage Trends 2023 [Geert Van Kerckhoven](https://www.opercredits.com/blog/author/geert-van-kerckhoven) : January 5, 2023 [Lenders](https://www.opercredits.com/blog/tag/lenders) [Innovation](https://www.opercredits.com/blog/tag/innovation) [Analysis](https://www.opercredits.com/blog/tag/analysis) ![Mortgage Trends 2023](https://www.opercredits.com/hubfs/Imported_Blog_Media/65300f970733cf5f9aae6833_image-_15_-min-_1_-_1_-(2).webp) ***During these last days of the year, we often ask: What are the mortgage trends you predict for 2023?*** Yes, our European clients anticipate a decrease in volume between 20% and 50%. The range mainly depends on, first, inflation -and subsequent raising interest rates- and second, on customer sentiment. Customer sentiment is largely dependent on how close a European country is to the current war in Ukraine. We anticipate that players in the market will consider the glass half empty and will not leverage this crisis climate to innovate their mortgage offerings and processes. We feel the glass is half full. As Winston Churchill said, “never waste a good crisis”. Hence we’re optimistic about the following trends in 2023 in the mortgage market. ## 1. Remote mortgages acquisition trumps online mortgage acquisition One of our European clients noted that in 2022 they processed 28% of their mortgage portfolio remotely. This was a 4x improvement from 2021, a year when we still had lockdowns. For them, remote meant a client being helped by a remote service center and serviced largely online but with the support from a remote client advisor through phone calls and virtual video conferring. Various European customer studies have shown that since the Covid Lockdowns, +50% of borrowers are ready for virtual advisory. In 2023, we’ll see more mainstream banks shifting their service model to a remote set-up and removing the 10% pure self-service target for a 50% remote target. Countries, where paper is still dominant, will also see new regulations (cfr. Hungarian Digital Mortgage law) to facilitate these remote processes and make it easier for banks to advise and transact remotely. We feel that the current inflationary environment, which is only loosely followed by increased interest rates, will put additional cost pressure on the banks—accelerating this transformation to remote as branch networks continue to be reduced.   ## 2. Embedded Mortgages (as a Service) Yes, Revolut announced they would move into mortgages with their SuperApp. But we estimate that the trend of embedded consumer lending will spill over to mortgage loans. As conversion rates and, therefore acquisition costs for classic lead channels will get too high, lenders, brokers but also property providers themselves will look for seamless ways to finance the properties they have on offer. In 2022, we’ve seen several market-dominating real estate platforms such as Willhaben (Austria) and Immowelt (Germany) launching or partnering with a broker. Yet, financial apps and pension planners will also become targets for such platforms. In 2023, we predict more of these initiatives, deeper integrated processes and a market place like feeling. Marketplaces that will enable bank lenders but also non-bank lenders to easily connect their products to the massive distribution markets.   ## 3. Bigger brokers In the past 10 years, mortgage brokerage has established firm roots in the European mortgage ecosystem. Operating in markets where banks are reducing their physical footprint and regulatory environments where multiple products need to be advised, they have outgrown the mortgage markets year-on-year. Mortgage advice, however, remains costly manner as it’s very human driven. In European markets which in 2023 will be scarce on loan advisory talent and with increasing cost pressures through reduced volumes, we’ll see a stark consolidation. This will further create markets where 80 to 90% of the mortgage broker volumes will be executed by 5 to 10 broker pools and groups. Leading to the further professionalisation of the job. Furthermore, this will also lead to cross-border activities of some of these behemoths.   - [Tweet](https://twitter.com/share) ## Stay up to date with mortgage technology news Subscribe to our list and be the first to receive industry insights straight to your inbox [![Beyond Brick and Mortar: The Future of European Housing through Green Mortgages](https://www.opercredits.com/hubfs/Imported_Blog_Media/6555edeb92a8efa54c522d83_image.jpg)](https://www.opercredits.com/blog/beyond-brick-and-mortar-the-future-of-european-housing-through-green-mortgages?hsLang=en) 5 min read #### [Beyond Brick and Mortar: The Future of European Housing through Green Mortgages](https://www.opercredits.com/blog/beyond-brick-and-mortar-the-future-of-european-housing-through-green-mortgages?hsLang=en) [Geert Van Kerckhoven](https://www.opercredits.com/blog/author/geert-van-kerckhoven) : Nov 16, 2023, 12:00:00 AM This blog content is taken from our report “Are Green Mortgages the Bridge to a Greener Housing Landscape?” - read the report in full here. ... [Lenders](https://www.opercredits.com/blog/tag/lenders) [Innovation](https://www.opercredits.com/blog/tag/innovation) [Analysis](https://www.opercredits.com/blog/tag/analysis) [Read More](https://www.opercredits.com/blog/beyond-brick-and-mortar-the-future-of-european-housing-through-green-mortgages?hsLang=en) [![Oper Credits raises €11M in series A funding to shake up the European mortgage market](https://www.opercredits.com/hubfs/Imported_Blog_Media/6511c8b5642c8b7f6687bae7_62e7a41f43187d8526eeafe2_Untitled-design-1.png)](https://www.opercredits.com/blog/oper-credits-raises-eu11m-in-series-a-funding-to-shake-up-the-european-mortgage-market?hsLang=en) 3 min read #### [Oper Credits raises €11M in series A funding to shake up the European mortgage market](https://www.opercredits.com/blog/oper-credits-raises-eu11m-in-series-a-funding-to-shake-up-the-european-mortgage-market?hsLang=en) [Geert Van Kerckhoven](https://www.opercredits.com/blog/author/geert-van-kerckhoven) : Aug 1, 2022, 12:00:00 AM Funding led by Bessemer Venture Partners & ABN AMRO Ventures In total it has closed around €1bn of mortgage loans and in the last year has seen its... [Lenders](https://www.opercredits.com/blog/tag/lenders) [Innovation](https://www.opercredits.com/blog/tag/innovation) [Read More](https://www.opercredits.com/blog/oper-credits-raises-eu11m-in-series-a-funding-to-shake-up-the-european-mortgage-market?hsLang=en) [![Oper 11M EUR Series A: The Truly Digital Mortgage Platform is Here](https://www.opercredits.com/hubfs/Imported_Blog_Media/6511c8b4189e38806b134636_62e7a460b3587b60803588e8_66-CC_02917-2048x1365.jpg)](https://www.opercredits.com/blog/oper-11m-eur-series-a-the-zero-work-mortgage-is-here?hsLang=en) 3 min read #### [Oper 11M EUR Series A: The Truly Digital Mortgage Platform is Here](https://www.opercredits.com/blog/oper-11m-eur-series-a-the-zero-work-mortgage-is-here?hsLang=en) [Geert Van Kerckhoven](https://www.opercredits.com/blog/author/geert-van-kerckhoven) : Aug 1, 2022, 12:00:00 AM You might have noticed by now – Oper raised a whopping 11M Series A EUR round from Bessemer and ABN AMRO Ventures. That means that our small (but... [Lenders](https://www.opercredits.com/blog/tag/lenders) [Innovation](https://www.opercredits.com/blog/tag/innovation) [Read More](https://www.opercredits.com/blog/oper-11m-eur-series-a-the-zero-work-mortgage-is-here?hsLang=en) [![big\_logotype-1](https://www.opercredits.com/hubfs/big_logotype-1.png)](https://www.opercredits.com/?hsLang=en) [Linkedin](https://www.linkedin.com/company/opercredits/)[YouTube](https://www.youtube.com/@OperCredits) Products Products - [Herman](https://www.opercredits.com/herman-ai) - [Use Cases](https://www.opercredits.com/use-cases) - [Customers](https://www.opercredits.com/case-studies) - [Compliance](https://www.opercredits.com/compliance) - [Origination Platform](https://www.opercredits.com/origination-platform) Resources Resources - [Blog](https://www.opercredits.com/blog) - [Reports](https://www.opercredits.com/reports) - [Webinar](https://www.opercredits.com/webinars) Company Company - [About](https://www.opercredits.com/about-us) - [Careers](https://www.opercredits.com/careers) - [Partners](https://www.opercredits.com/partners) - [Contact](https://www.opercredits.com/contact) - [Privacy Policy](https://www.opercredits.com/privacy-policy) - [Cookie Policy](https://www.opercredits.com/cookie-policy) - [Terms of Use](https://www.opercredits.com/terms-of-use) - [Legal Notice](https://www.opercredits.com/legal-notice) - [Data Processors](https://www.opercredits.com/data-processors) - [Reporting a Security Issue](https://www.opercredits.com/reporting-a-security-issue) © 2026 Oper Credits ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Geert Van Kerckhoven", "url" : "https://www.opercredits.com/blog/author/geert-van-kerckhoven" }, "dateModified" : "2026-08-12T15:24:53.952Z", "datePublished" : "2023-01-05T23:00:00.000Z", "headline" : "What are the Mortgage Trends for 2023? - Oper Blog", "image" : [ "https://www.opercredits.com/hubfs/Imported_Blog_Media/65300f970733cf5f9aae6833_image-_15_-min-_1_-_1_-(2).webp" ], "mainEntityOfPage" : { "@id" : "https://www.opercredits.com/blog/mortgage-trends-2023", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.opercredits.com/hubfs/20260714_Oper%20Credits%20logo%20blue%20transparent.png" }, "name" : "Oper Credits" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.opercredits.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "BE", "addressLocality" : "Antwerp", "postalCode" : "2000", "streetAddress" : "Lange Gasthuisstraat 29" }, "description" : "Oper Credits builds Herman, the AI credit analyst for mortgage lending at regulated European banks and lenders.", "founder" : [ { "@type" : "Person", "name" : "Geert Van Kerckhoven", "sameAs" : "https://www.linkedin.com/in/geertvankerckhoven" }, { "@type" : "Person", "name" : "Wouter Lachat" } ], "foundingDate" : "2018", "legalName" : "Oper Credits BV", "logo" : "https://www.opercredits.com/hubfs/20260714_Oper%20Credits%20logo%20blue%20transparent.png", "name" : "Oper Credits", "sameAs" : [ "https://www.linkedin.com/company/opercredits/", "https://www.youtube.com/@OperCredits", "https://www.crunchbase.com/organization/oper-781f" ], "url" : "https://www.opercredits.com", "vatID" : "BE0719676454" } ```